Aroha Direct

Aroha Properties Direct service provides the full range of marketing, negotiation, and sales progression support, with the exception of property viewings, with you taking the lead on showing buyers around your home.

With Aroha Direct, you’ll receive:

• Professional photography, floor plans, and marketing materials
• Advertising across major property portals and our website
• Arrangement and confirmation of all viewing appointments
• Buyer qualification and feedback collection
• Negotiation of offers on your behalf
• Full sales progression through to completion

We visit your property to collect professional photography, floor plans, and video marketing, then launch your property online and across all major platforms and our website.

We handle and pre-qualify all enquiries and confirm appointments for you to carry out at times convenient for you.

You show buyers around your home. We’ll provide guidance and collect feedback to keep momentum.

We negotiate the best outcome and progress your sale smoothly through to completion.

Aroha Direct covers:

• Marketing and property exposure
• Scheduling and confirming viewings
• Buyer checks and qualification
• Negotiation of offers
• Sales progression through to completion

0.75% VAT, payable on completion

If you remove your property from the market before a sale is agreed, a £175 VAT media charge applies. Once this is paid, all photography and floor plans become your property to keep and use.

We’ll make sure you feel confident running viewings by providing:

• A simple viewing checklist/guide and talking points
• Tips on presentation and buyer engagement
• Collection of buyer feedback after each appointment

Would you prefer us to handle viewings on your behalf?

With our Open Day option, we’ll arrange a dedicated 2–3 hour slot for your property and schedule a series of buyer appointments. One of our expert agents will be on site throughout to welcome buyers, guide them around, and answer any questions.

Fee: £200 VAT per open day (non-refundable)

This add-on is ideal if you’d like a professional touch for a launch event, need support for a busier property, or simply want the reassurance of an experienced agent leading the viewings.

You do. We arrange and confirm appointments, qualify buyers, collect feedback, negotiate offers, and progress the sale.

Responsibility for the conduct and safety of yourself and any applicants during viewings rests with you as the homeowner during the appointment.

A £175 VAT media charge applies. Once paid, all images and floor plans become yours to keep.

The Open Day fee (£200 VAT) covers the time and organisation involved in setting up and hosting the event, rather than guaranteeing attendance. That said, if no buyers attend at all, we’ll offer a complimentary re-schedule as a goodwill gesture.